Our Story

Welcome to Chaterimo, your go-to partner for innovative, AI-powered customer service. Since our inception on July 1, 2023, our focus has been to offer the best customer support experience available in today's digital age.

The real standout feature of Chaterimo is its unique ability to learn and adapt. By studying your website, your business's products and services, and any other materials you provide, Chaterimo tailors its responses to echo your brand's voice and vision. It's not just a chatbot - it's a virtual representative of your business that's available round the clock.

But the capabilities of Chaterimo don't stop at initial implementation. Our platform's AI continually learns and evolves over time, ensuring it becomes increasingly more effective at handling customer inquiries. The more it's used, the better it gets!

Chaterimo revolutionizes the way businesses handle customer service. It enables prompt responses to every query, irrespective of the time of day or the volume of inquiries. With Chaterimo, customer service becomes instantaneous, accurate, and most importantly, personal.

Embrace the future of customer service with Chaterimo. Say goodbye to the conventional constraints of customer service and welcome a world where every interaction is tailored, effective, and efficient.

Frequently asked questions

You can choose which one you can use, gpt-3.5.turbo 4k, gpt-3.5.turbo 16k, gpt-4 8k or gpt-4-1106-preview 128k. We recommend gpt-3.5.turbo 16k - its fastest, cheapest and have space for a lot of tokens.

Our service, Chaterimo, integrates directly with OpenAI's advanced language model to provide high-quality chatbot services. Your OpenAI API key allows us to establish this direct connection with OpenAI's servers.

The reason we require your API key in our paid programs is threefold:

  • Fair Usage Billing: With your own OpenAI API key, you are billed directly by OpenAI for the exact number of prompts your chatbot uses. This ensures you only pay for your actual usage.
  • Avoiding Rate Limits: Each user having their unique API key means that the chatbot service isn't limited by a shared rate limit. This ensures uninterrupted service as usage is dependent on your individual API key, and not affected by other users' activities.

Please note, there is a separate monthly fee for using Chaterimo's platform. This fee is for the features, tools, and services we provide on top of OpenAI's core language model capabilities.

We prioritize the security and privacy of your data. Your API key is stored securely, hashed after saving, and is strictly used for communicating with the OpenAI servers for the purposes outlined above. It is not used for any other purposes, nor is it shared with any third parties.

Yes, in paid Advanced + Masterful subscription plans, you can create multiple chat-widgets. These chat-widgets can have completely different appearances, for example initial messages in different languages. They can also have different roles and ChatGPT model/chat temperature, etc.

It is easy to get started with Chaterimo! Here is how you can add content to your knowledge-base:

  • Simple Text: Just copy and paste your desired text directly.
  • Web Content: You can easily grab content from a website. Whether it's just one web page or multiple pages with all their linked content, we've got you covered.
  • File Upload: Have a document? No worries! You can upload Word documents, PDFs, or plain text files. Just make sure they're under 5MB.
  • For Merchants: If you're using Google Shopping, you can directly upload your XML product feed.

OpenAI emphasizes that data and files passed to the OpenAI API are never used to train their models and can be deleted at the user's discretion. This means you have complete control over your data. If you wish to delete all your data uploaded to Chaterimo, you can do so through the Chaterimo administration interface.

Interested in a DEMO for your website? Let us build one for you, FREE of charge!

Request your demo today

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