Article · AI customer service
AI chatbot for e-commerce: how AI customer service works
What an AI chatbot for an online store does and cannot do, how it differs from live chat, how to set it up, what it costs and when a person takes over.
Blog · 10
Articles
How AI customer service works and how to choose a solution.
Article · Shopify
Gorgias alternative for Shopify: helpdesks and AI agents
Gorgias is a Shopify helpdesk with an AI Agent. Compare it with Zendesk, Intercom, Re:amaze, Richpanel, Tidio, Shopify Inbox and Chaterimo.
Article · Tidio alternatives
Tidio alternatives for online stores: AI chat compared
Tidio alternatives for online stores compared: AI answers from the catalogue, order status, live chat, e-commerce platforms and published prices.
Article · Shopify
Best AI chatbot for Shopify: apps compared
Nine AI chatbot apps for Shopify compared: what they answer from, how they check order status, how they hand over to a person and what they cost.
Article · Chaterimo vs Tidio
Chaterimo vs Tidio: AI chatbot for online stores compared
Chaterimo vs Tidio for an online store: AI answers from the catalogue, order status, hand-over to a person, AI models, platforms and pricing.
Article · Shoptet
Best AI chatbot for Shoptet: add-ons compared
Six Shoptet add-ons with an AI chatbot: what they answer from, whether they find order status, how they hand over to a person and what they cost.
Article · ChatGPT for your website
ChatGPT for your website: AI customer service
How to put ChatGPT and other AI models on your website or online store for customer service: the data they need, API keys, costs and privacy.
Article · Shopify
Best live chat for Shopify: apps compared
Twelve live chat apps for Shopify compared: free plans, prices per agent or conversation, AI agents and order data, checked in the Shopify App Store.
Article · AI live chat
AI live chat on your website: how to set it up
What AI live chat is, when live chat with people, an AI chatbot or both fits your store, and how to set it up: data, chat widget, testing and hand-over.
Article · LLM models
How to choose an LLM for customer support
Accuracy on your data, speed, cost and tone. How to compare ChatGPT, Claude, Gemini and Grok for an online store and test them on your own questions.
